Training Services

Online, classroom and private instructor led training. ACT, Microsoft, and more.

Learn how we can save training dollars by using

for online ACT Training, Consulting and Support.

ACT Training

That is why they rely on MIS for their training needs including ACT! training. Most users barely scratch the surface of these Contact and Customer Relationship systems when learning on their own. By contracting with MIS for their ACT training, they can advance beyond the basics and become much more efficient in their sales processes, advanced functions and tasks in a fraction of the time. We train them to work "smart" with the tools they have invested in.

Our training approach is an outgrowth of experience founded in the academic and corporate training arena. Regardless of what technical level we have achieved, we remain focused on the audience at hand. Having observed the communication problem between technical and non-technical people, we remain committed to not assuming on your experience and prior knowledge. We use proven training techniques and speak plain English, not technical jargon. It is for this reason that we have has much success in training individuals and group with all levels of computing experience.

Training is available in an outside classroom environment or at your site on a small group or one-on-one basis. We also have the GoToMeeting™ that will allow us to train you remotely. Wherever practical, we train you using your data and incorporate your company processes into the lessons rather than using generic textbook examples.

MIS trainers will explain each task, then demonstrate the steps. Next they will have you perform the task. Then a review will be done and any necessary clarifications will be made. This is what is called "The Adult Learning Model."

Customer Relationship Management

ACT! (All current Windows versions)
ACT! For Apple OS
Crystal Reports

Microsoft Office

Word
Excel
Access
PowerPoint
Outlook

Web Design

HTML
Macromedia Dreamweaver
Macromedia Fireworks
Macromedia Contribute

Utilities

Norton Utilities, Ghost
Partition Magic, Drive Image
Macro Scheduler

PC Upkeep

Practical, straighforward tips and tricks to keeping your PC in top shape

Don't see a topic you need training on? Please call us with requests for programs not found on this list.